User Support

Ensure you get the most of your SharePoint investment with access to our full range of SharePoint skills.

With SharePointROI, our experts are here to guide you smoothly through day-to-day SharePoint questions, issues and obstacles, enabling your staff to be their most productive. Access to unlimited SharePoint user support during standard business hours means your route from problem to solution is made simple. By covering everything from basic how-to questions to technical troubleshooting, our support will help increase user adoption of your SharePoint platform and standardize your approach to developing efficient solutions.



Capilano University began operating under Softlanding’s SharePointROI support service in August 2014. We are pleased to say that the service has exceeded our expectations. Proactive monitoring of our environment has proven to be exactly that. The Service Desk has quickly proven itself by fielding and resolving challenging calls, many of which were more technical in nature as they were submitted by our tier 3 in-house IT support team members. Account Management ensures we adhere to monthly and quarterly service management meetings to review overall service levels.

Peter Mulholland, Senior Project Manager, Capilano University